YouVersion User Support Team Leader

At Life.Church we believe our jobs are a calling. We are risk-taking, irrationally generous, spiritual contributors who bring our best, laugh hard, and honor God with integrity. We are mutually broken and trying, together, to find restoration in Christ and to help restore our community and the world. Our life and our work are centered around one thing: leading people to become fully devoted followers of Christ. 
 
With more than 240 million installs of the Bible App and 12 million installs of the Bible App for Kids, the YouVersion team continues to grow and evolve in an effort to appropriately steward the opportunities brought our way. We are looking for a driven and capable leader for user support of the Bible App, the Bible App for Kids, and our website, www.bible.com. Do you have the ability to lead, motivate, and grow an international support team, a passion for critical analysis and problem-solving, and the ability to drive change? If you do, you should definitely keep reading.
 
We want someone who will:
  • Develop a large global team consisting of hundreds of international volunteers
  • Supply original ideas and create efficient processes
  • Work autonomously and drive change through influence
  • Keep up with new tools and processes in the world of user support and think critically about how we could apply them
 
You want a job that includes:
  • Helping millions of users around the world better engage in the Bible
  • Leading, growing, and inspiring an international team that includes dozens of different cultures and backgrounds
  • Tight deadlines and an agile work environment
  • Constantly fiddling with more Apple and Android devices than you have pockets to hold them
 
The perfect fit:
  • Has experience in managing user or customer support teams and in building strong relationships and rapport with a largely remote team
  • Can recite a list of top companies with world-class user support
  • Sports a broad sense of humor and a deep appreciation for the absurd
*This job is located in Edmond, OK
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