Privacy Policy

Posted June 11, 2020

Please read this Privacy Policy carefully because it discusses how we will collect, use, share and process your personal information. By using this site and these services, you agree to this Privacy Policy and its terms.

We welcome any questions or comments you may have about this Privacy Policy and our privacy practices. If you have any questions or comments, you may contact us by mail at Life Church, attn.: Life.Church Support, 4600 E. 2nd St., Edmond, Oklahoma 73034, or by email at help@life.church.

Definitions

To make this document easier to read, we’re going to use some shorthand throughout. For example, when we say “our site” or “the site” we’re talking about the website life.church/centralamerica, together with its subdomains and content. These are owned and operated by Life.Church Operations. LLC, together with its parents, affiliates, and subsidiaries, which we’ll refer to as “Life.Church,” “us,” or “we” throughout this policy. When we refer to persons interacting with Life.Church in this policy, we’ll use the term “you.”

Please note that use of YouVersion and YouVersion applications and services, and other Life.Church applications and websites are governed by separate privacy policies.

Brief Overview

This Privacy Policy outlines the types of data we collect from your interactions with our site and how we process that information. We take the privacy of the information you provide and that we collect seriously and implement security safeguards designed to protect your data, which are discussed below.

In general, the information we collect depends on the services you request. We collect the personal information that you provide (such as your name, address, email address, and financial information for purposes of processing a donation). We use the data we collect and that you provide as well as inferences we make from that information as follows:

Information You Provide to Us

While you do not need to provide personal information to us to use the site, we collect personal data from you when you provide it to us both offline and online. We also collect information about you when you send, receive, or engage in communications with us, including when you submit personal information or requests by emailing help@life.church. We retain those communications to process your inquiries, respond to your requests, and improve our sites and our services.

Giving

By giving a voluntary donation through this site, or by initiating an ACH or wire transfer, or by mailing in a check, you will be required to provide credit card, bank account, and other payment information necessary to process the transaction. We will designate your donation to the Central America Relief Project and collect personal information such as your name, address, phone number and/or email address and check number to ensure that your donation is used for the purpose you request and to provide you with a “Giving Statement” that itemizes your donation(s) for tax purposes or your personal use. We will not store or otherwise process bank account or card information except through our payment processor for purposes of processing the donation. As of the date of this Policy, we use Stripe to process your online donation payments. For donations initiated through ACH or wire transfer, we may not be able to provide you with a "Giving Statement" depending on what information is included with the transfer. For information on how Stripe processes your information, please refer to their privacy policy which may be found here: https://stripe.com/privacy.

Automatic Data Collection Technologies

By agreeing to our Privacy Policy, you agree to the use of cookies and similar technologies (for example, web beacons, pixels, tags, and device identifiers which we collectively refer to as “cookies”) as described in this policy. If you use the site without changing your browser or device settings to disable cookies, we assume that you consent to receive all cookies provided through the site.

We use cookies to recognize you and/or your device(s) on, off, and across the different applications of our site and devices. Cookies help to facilitate the best possible user experience of our site as they allow us to recognize you and maintain your user preferences from session to session, help us keep your account safe, and generally improve the functionality of the products and services offered through the site. They also help us ensure that profile information is used in association with the correct profile. Importantly, we do not use cookies to facilitate interest-based ads from third parties for third party goods or services.

We log usage data when you use the site, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request, install an update, seek new functionality, or use one or more tools offered through our sites. We use cookies to identify you and log your use. When you access or leave our sites, we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our sites from a mobile device, that device will send us data about your location based on your phone settings and access you have granted the Life.Church sites as discussed below.

We store this information and information pertaining to your use of our sites in connection with your profile. We do not share any of your personally identifiable information along with your device identification or location without your explicit permission.

We use this information to provide a tailored Life.Church site experience for you and to communicate with you more effectively. The information is also collected to determine the aggregate number of unique devices using our sites, track total usage, and analyze usage data to provide you with a better experience and to improve the quality of our services. If you do not want us to collect this information you should cease use of our site.

Although most internet browsers accept cookies by default, you can control these types of technology through your browser settings and similar tools and agree to refuse all cookies altogether. If you refuse to accept cookies by activating the appropriate setting on your browser or smartphone, you may prohibit us from delivering the full capability of our site.

Please note that we cannot regulate other sites, content, or applications of third-parties, which may place their own cookies or other files on your computer, collect data or solicit personal information from you. They may use this information to provide you with interest-based (behavioral) targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible provider directly.

WiFi

We collect and use the wireless (or “WiFi”) permissions of your mobile device to determine if you are connected to a WiFi or cellular network. This information is used to provide an optimized user experience by providing higher resolution content to a user who is on a high-speed WiFi connection rather than a cellular network. WiFi permissions are also used for casting content with Chromecast and similar devices. This information is not shared by Life.Church.

Communications from Us to You

From time to time, we may contact you as set forth below. You may opt out of receiving certain communications from us by contacting us at the information below.

Giving

We use the data we collect about the donation you give to inform you of the impact of your giving. We may also contact you periodically in the future to inquire if you would like to give to another program or purpose. We may contact you through push notification, email, mail or in-app messages to discuss these opportunities.

Security, Legal and Technical Issues

We use your personal information to respond to and resolve technical issues and complaints concerning our sites and as necessary for security purposes or to investigate possible fraud, violations of law or agreement or attempts to harm self or others. We may use your information to contact you about these accounts, security, legal and other service-related issues. Please be aware that you cannot opt-out of receiving such messages from us.

Notice

We may use your personal information to provide notice regarding a security incident or data breach, by: (i) sending a message to the email address you provide (as applicable); (ii) posting to a publicly facing page of the site; (iii) through major statewide media; and/or (iv) telephonic means, including calls and/or text messages, even if sent via automated means including automated dialers. Standard text and data messaging rates may apply from your carrier. Notices sent by email will be effective when we send the email, notices we provide by posting will be effective upon posting and by in-app messaging when the message is made, and notices we provide through telephonic means will be effective when transmitted or dialed. You consent to receiving electronic communications from Life.Church relating to your use and access of the services provided by this site.

Analytics and Performance

We internally analyze the personal data available to us and use of content found on our sites. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy as discussed below. We may disclose statistics concerning the use of our site in an aggregated manner with de-identified and anonymized information that does not disclose any particular user or that user’s personally-identifying information. For example, we may use your data to generate statistics about overall usage of one of our sites worldwide or in specific geographic regions.

We also use de-identified and aggregate user data to market our site, including communications that promote membership and network growth. Where we share stats of our growth publicly, we make sure to analyze and publish the data in an aggregated form, protecting your privacy and keeping your identity and personal information confidential. We use data, including data collected through use of our sites, public feedback and information inferred from this data to conduct internal research and development in order to provide a better overall experience on Life.Church sites, measure the performance of our site and increase use of our other Life.Church sites and their features. This is done by making changes to Life.Church sites that are generally available, as well as sending messages suggesting functionality and content.

Disclosure of Your Information

We do not share your personal data with any third-party advertisers or ad networks for third party advertising purposes. We may disclose your personal information to third parties as discussed below.

Disclosure on Your Behalf

We may disclose personal information that we collect or you provide as described in this Privacy Policy to fulfill our obligations, the purpose for which you provide it, a purpose you request or a purpose for which we have your consent.

If you have opted in to email communications, we will share your name, contact information, and donation amount with ENLACE (https://www.enlace.link), Tearfund (https://www.tearfund.org), Convoy of Hope (https://www.convoyofhope.org), and VIVA (https://www.viva.org). These four entities will be the grantees of the funds received through our site, and will manage the expenditure of those funds. Your information will be provided to these entities in order to allow them to follow-up with you, provide you additional information about the program, and communicate with you in other ways that are in alignment with their ministry and purposes.

Disclosure by You

If and when you share information through our site, that information is viewable by you and by anyone else you choose to share it with. If you give access to your account to other applications and services, based on your approval, those services would then have access to your shared information. The use, collection and protection of your data by such third party services are subject to those third parties’ policies.

Internal Disclosure

We will share your personal data internally within Life.Church to help combine the personal information covered across the different aspects of our site and our other products and services to help provide services to you in a manner that is personalized and useful to you and others. For example, we can personalize potential services to recommend to you using cookies or similar technologies that track what functionality you have already opted to receive. We may also use your information to communicate with you about the expenditure of the funds, your receipt and giving information, and the Central America Relief Program in general.

Service Providers

We may disclose personal information that we collect or you provide as described in this Privacy Policy to contractors, service providers and other third parties we use solely to support our site (such as cloud hosting, maintenance, analysis, audit, payments, fraud detection, communication, and development). These third parties will have access to your information as reasonably necessary to perform tasks on our behalf and are obligated not to disclose it to others or use it for other purposes.

Legal Process and Subpoena

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process. We may dispute third party demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand. We may also need to disclose your information if we have a good faith belief that disclosure is reasonably necessary to (i) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (ii) enforce our agreements with you; (iii) investigate and defend ourselves against any third-party claims or allegations; (iv) protect the security or integrity of our site; or (v) exercise or protect the rights and safety of Life.Church, our users, personnel, you, or others. We also reserve the right to confidentially disclose personal information we have about you in connection with a potential or actual merger or acquisition such as the sale of all or substantially all of our assets.

Your Requests

Certain laws provide for requests concerning personal information. To make such a request with respect to your personal information, you may send us an e-mail to help@life.church. You may also contact us at: Life Church, Inc., attn.: Life.Church Support, 4600 E. 2nd St., Edmond, Oklahoma 73034. When contacting us, please indicate your name, address, email address, and what personally identifiable information you request to be accessed, corrected, or removed. We may decline to process requests if we cannot verify the requestor's identity, if we believe the request will jeopardize the privacy of others, if we believe the request would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to a verifiable request concerning your personal information unless it is excessive, unduly burdensome, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests and obligations concerning financial records and tax returns), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our agreements or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data). Additionally, third-parties addressed in this policy may have their own policies with respect to data retention and deletion. We have no control of information you have shared with others through one of our sites after you close your account or asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.

Security and Protection

We implement security safeguards designed to protect data. These include using encryption for your data while it is being transmitted between your device or browser and our servers and while it is at rest. Data provided to us through our sites is also stored in an ISO 27017-certified infrastructure management system, meaning it has been audited and found in compliance with the requirements of the management system standards ISO 27017, an internationally recognized code of practice for information security controls for cloud services. However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through our sites or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Processing of Data

We will collect and process personal data about you where we have lawful bases. Lawful bases include consent, contract and other legitimate interests. Such legitimate interest include protection to you, us and third parties, to comply with applicable law, to enable and administer our internal processes, to manage corporate transactions, to generally understand and improve our relationships, and to enable us and other users of our sites to connect with you to exchange information, provided that the foregoing adequately protects your rights and freedoms. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at the information below.

Third-party Information Collection

This Privacy Policy applies only to the site, which is owned and operated by Life.Church. Please keep in mind that our site may contain links to other websites or apps. You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from our site, so that you can understand how those websites collect, use and store your information. We are not responsible for the privacy statements, policies or content of other websites or apps, including websites you link to or from our site. Websites containing co-branding (referencing our name and a third party’s name) contain content delivered by the third party and not us.

Users From Outside the United States

We are based out of Oklahoma within the United States and your use and this Privacy Policy are governed by the laws of the United States and the State of Oklahoma. If you are using our site from outside this state or country, please be aware that your information may be transferred to, stored, and processed in the United States and the State of Oklahoma where our servers are located and our central database is operated. We process data both inside and outside of the United States and rely upon contractual commitments between us and companies transferring personal data that require the protection and security of such data for your privacy. The data protection and other laws of the State of Oklahoma might not be as comprehensive and may differ from those in your state or country. By using our site, you consent to your information being transferred to our facilities and to the facilities of those third-parties with whom we share it as described in this Privacy Policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. As we improve our site, this may also mean the collection of new data or new ways to use data. If we collect materially different personal data or materially change how we use your data, we may modify this Privacy Policy. The date the Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you concerning any changes and for periodically visiting this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us at: Life.Church, Inc., attn.: Life.Church Support, 4600 E. 2nd St., Edmond, Oklahoma 73034, or at help@life.church.