Q&A: Excellence Wins with Horst Schulze

Sit in on a conversation with customer service expert and hotel executive Horst Schulze to learn first-hand why a commitment to customer service must be the foundation any company, team, or organization is based on.

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Master the 8 Habits of Great Leaders

Great leaders are fanatically consistent with a few strategic habits. Get Craig’s easy-to-reference guide outlining the eight habits of great leaders here:

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Habits & Goals
Decision-Making
Leading Yourself
Communication
Team Culture
Productivity